Case Study: Bethany Center for Rehabilitation and Healing (Q1 2022)

Concierge: Deaven Golden
Patient Name: Gail
Patient Age: 72
Admission Date: 2/9/2022
Admitted From: Vanderbilt Medical Center
Discharge Date: 3/25/2022
Discharge Location: Home
Length of stay: 54 days
Reason for stay: Gail fell at home, which resulted in a hematoma to the right side of the forehead.
How did this patient hear about Bethany Center? Bethany Center’s Marketer reached out to the case manager at Vanderbilt and referred the patient to us.


Details of Experience:

Gail was admitted to Bethany after several serious falls at home that resulted in a hematoma on the right side of her forehead and bruising on her face and neck and arms. She was sent to Vanderbilt Hospital, where she spent four nights. She stated while at Vanderbilt, they administered IV fluids for hydration and completed several tests and scans of her head to verify there were no further injuries.

Upon admission to Bethany, she was greeted by the Care Transition Coordinator and the Director of Concierge Services. Nursing completed their initial evaluation, followed up by the Concierge administering their initial evaluation and presenting the welcome bag to Gail. During the admission process with the Concierge, Gail stated, “I am excited to be here and get my life together. I need to be stronger for my independence”. When Gail was six years old, she was diagnosed with polio. She had several surgeries growing up. She shared that she had a limp growing up, but when she was in her 20s, she trained her body to walk without a limp, but the consequences started to get worse. One day, she couldn’t walk “normal” anymore, and her hip muscles were starting to atrophy. Gail came to Bethany knowing she would not be able to walk without a walker or cane, but she wanted to get stronger and more independent.

The following day, she was evaluated by our highly trained therapists. Her therapists created specialized goals for her to meet during her stay at Bethany Center. The patient admitted being able to ambulate very little but was unbalanced and unsteady. By February 11, Gail was able to ambulate in her room 40 feet, from door to window, with a walker and gait belt assistance provided by therapy. Gail stated, “My first therapy session gave me high hopes that I could continue to get better .”When Gail was not in her therapy sessions, she would spend time doing her leg and hip exercises in bed, participating in activities, and watching her favorite TV shows.

By March 16, Gail was improving on the four-step square test. Her first attempt was about 23 seconds long, the second trial was 12 seconds, and the final trial took her 9 seconds to complete! That is record time for her! Therapy continued to work with her on balance exercises, functional activities, ambulating further distances, and safe transfers. Gail started exceeding in her therapy journey and meeting her goals.

The Director of Concierge Services met with Gail upon discharge, and she shared a sweet story. “During one of my therapy treatments, I worked with the best therapist, and I started to cry tears of joy! She showed me two exercises to use to strengthen my hip muscles. Those exercises woke up those muscles that hadn’t been used in decades due to my polio when I was young. I will forever remember those sweet moments I had with my therapist and cherish those exercises as they have given me my independence back!”

We wish Gail the best in her future endeavors!